How long does it take to set-up a channel manager for my property?

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• Set up Sheet for Channel Manager Configuration

  Please find the below URL to download file. https://www.mycloudhospitality.com/Set-up-sheet-For-channel-manager-configuration.xlsx

• Common Questions

  Channel Manager Can I add or remove any OTA later-on? Yes, To update OTA, you shall drop an email to the support team at support@mycloudhospitality.com after configuring/disabling the account on the extranet. 1 month prior notice is required to do ...

• How long does it take to setup a Booking Engine for my property?

  After receiving the required information, mycloud support team does setup a booking engine within 48 working hours.

• Who all will be notified when a new booking is made and how?

  This depends on the email address listed with the OTAs and the Channel Manager.

• Can I allow my guests to cancel their own bookings?

  Yes. Guests can cancel their reservations any time from the extranet. If a reservation has been created from the channel then it should be cancelled from the extranet itself and not manually from the PMS.