User creation 1. How to Create a user Goto mycloud system admin -> System configuration -> User Setup -> New -> Enter the required details, the ones marked with * are mandatory. 2. How to add/edit the details of an existing user Goto mycloud system ...
INTRODUCTION mycloud has been developed by Prologic First. It is a comprehensive cloud based online hotel property management software which is reliable and secure to manage a hotel’s operations, like reservations, check-in, check-out, guest history, ...
The below SLA is applicable to all tickets, faults and calls that are initiated for support. Category Maximum Response Time “A” Resolution Target “B” Priority 1 incident (where the Services are not available) 5 Minutes (use of Hotline allowed) 15 ...
Steps: 1). Go to front desk, 2). Open express service, search for the guest whose invoice needs to be corrected 3). Recheck-in the guest and open cashiering, void the settlement transaction, complete the revenue correction 4). Resettle the bill and ...