1. How to Create a user
Goto mycloud system admin -> System configuration -> User Setup -> New -> Enter the required details, the ones marked with * are mandatory.
2. How to add/edit the details of an existing user
Goto mycloud system admin -> user setup -> Open -> select the user you want to edit
3. How to Enter the user id
The user id is generated automatically when a new user is created
4. How to create a user login with an expiry
In the user setup form select a date under ‘Expires on’ field, and the user’s login will be disabled on the specified date.
5. How to allow a user to change his password at next sing in
In the user setup form, check on the box ‘change password at next sign in’ and the user will be asked to change his password when singed in.
6. How to restrict users to login only from the hotel or a specific location
To restrict a user’s access to a specific location you can check on the box ‘Validate IP address at sign in’ in the setup form, this will validate the users IP against the ones linked with the system and will only allow to login if it matches.
IP address can be linked to the mycloud system from
mycloud system admin -> Property setup -> IP address link -> enter the IP addresses you want to link with the system -> and save the IP address link setup.
7. How to restrict a user to a particular department and assign roles accordingly as per the designation
The department can selected from the ‘Department’ drop down field, once the department is selected on login the user will only be show that particular department and nothing else (Ex. If Housekeeping is selected only the Housekeeping module will be shown), the roles and class of a user can be set accordingly from the ‘Role’ drop down and ‘Class’ radio button, this will limit the user and show only the required functions as per the class selected User/Supervisor/Manager.
8. How to link a user to a particular company
In the user setup form a registered company can be selected from the ‘Company id’ drop down list.
Apart from this Employee id and contact numbers can also be mentioned from the respective fields.
9. How to add/modify the roles of a user
The roles of a user can be modified from ‘Create/Amend role’ at the bottom right of the user setup screen.
10. How to goto User setup from a different product of mycloud ex. PMS, POS, etc.
Goto settings (top right of the screen) -> Change product -> mycloud system admin -> system configuration -> user setup
1. How to add property details in the mycloud system
Goto mycloud system admin - > System configuration -> Property Setup -> General Setup -> Enter the property details, the ones marked with * are mandatory.
2. How to add the hotel logo
Goto mycloud system admin -> System configuration -> Property Setup -> General Setup -> upload the property logo from the field at the bottom of the screen
3. How to link IP addresses with the mycloud system
mycloud system admin -> Property setup -> IP address link -> enter the IP addresses you want to link with the system -> and save the IP address link setup.
4. How to specify the ‘Hotel description’, ‘Deposit and cancellation terms’ and ‘General terms and conditions’ of the system.
Goto mycloud system admin -> System configuration -> Property Setup -> Hotel description and terms -> enter the required details -> Save hotel description and terms setup
1. How to enter the room types
Goto mycloud PMS -> Parameter setup -> define room types (from the bottom right of the screen) - > Add room type
You can add required number of room types in this section
2. How to specify the blocks in a hotel
Goto mycloud PMS -> Parameter setup -> define blocks (from the bottom right of the screen) -> Add blocks
3. How to add floors in the mycloud system
Goto mycloud PMS -> Parameter setup -> define floors (from the bottom right of the screen) -> Add floors
4. How to define sections in the mycloud system
Goto mycloud PMS -> Parameter setup -> define sections (from the bottom right of the screen) -> Add sections
5. How to add or mark room attributes not in use (Ex. Smoking, Non smoking, near elevator etc.) Goto mycloud PMS -> Parameter setup -> define room attributes (from the bottom right of the screen) -> Add room attributes.
6. How to define GL accounts
Go to mycloud PMS - > parameter setup -> click to select another parameter (from bottom of the screen) -> Tax setup -> define GL accounts (from right side of the screen) -> add GL account -> save 8. How to add/remove tax in mycloud pms
Go to mycloud PMS - > parameter setup -> click to select another parameter (from bottom of the screen) -> Tax setup - > add tax -> enter the tax percentage, description, select a GL account, and other options - > save.
to remove a tax, mark the tax ‘not in use’ -> save.
7. How to define revenue heads
Go to mycloud PMS - > parameter setup -> click to select another parameter (from bottom of the screen) -> Tax setup -> define revenue heads (from right side of the screen) -> add revenue heads - > save
8. How to define tax exemptions
Go to mycloud PMS - > parameter setup -> click to select another parameter (from bottom of the screen) -> Tax setup -> define tax exemptions (from right side of the screen) -> add tax exempt - > save
9. How to define departments of the hotel
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> revenue charge setup - > define departments (from right side of the screen) -> add department -> save
10. How to setup revenue charge
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> revenue charge setup
11. How to add/delete credit card types
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> settlement charge setup -> define credit card types (from right side of the screen) -> add credit card -> save
12. How to setup settlement charges
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> settlement charge setup -> add settlement charge -> save,
When the ‘not in use’ checkbox is marked -> save, it no more shows up while making settlements
13. How to setup debtor accounts
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> debtor account setup - > add debtor account -> save.
If not in use, particular debtor accounts can be marked as ‘not in use’ from the screen.
14. How to setup payment methods
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> Payment method setup -> Add payment - > save, here you can add the payment methods (cash, visa card, cheque etc.), the payment methods will be shown while taking advances or making settlements.
15. How to add market segments in the system
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> market segment setup -> add market segment -> add the details of the market segment - > save
16. How to define business source
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> business source setup -> add business source (ex. walkin, telephone etc) -> save 19. How to define guest class
Go to mycloud PMS -> parameter setup - > click to select another parameter (from bottom of the screen) -> guest class setup -> add guest class (Ex. VIP, frequent guest, diplomat etc.) -> save
17. How to set the general terms check/check out time, deposit policy, cancellation retention amount, default options etc.
Go to mycloud PMS -> parameter setup -> click to select another parameter (from bottom of the screen) -> advance control setup
18. How to add/delete rooms
Goto mycloud PMS -> Parameter setup -> Add rooms
1. How to make a reservation/booking
On the reservation chart from the front desk screen click on the check in date hold the cursor and drag it till the check out date and release the cursor, when the cursor is released a ‘quick reservation’ form comes up. Enter the required details the ones marked with * are mandatory, and then Hold/Waitlist/Confirm the reservation accordingly.
Goto Frontdesk -> Individuals -> New -> Enter the required details -> Hold/Wait list/ confirm the booking accordingly, on save the booking is confirmed.
2. How to confirm a reservation
On the Quick reservation form -> fill in the required details -> check on ‘open reservation details screen after save’ -> click on confirm -> on confirm, guest details window opens up -> here you add/edit the required details and on save the reservation is confirmed and is shown on the reservation chart.
3. How to wait-list a reservation
On the Quick reservation form -> After filling the required details -> check on ‘open reservation details screen after save’ -> click on waitlist -> on waitlist, guest details window opens up -> here you add/edit the required details and on save the reservation is waitlisted and is shown on the reservation chart.
4. How to put a reservation on Hold
You can hold a reservation for a specified time
On the Quick reservation form -> after filling the required details -> check on ‘open reservation details screen after save’ - > click on Hold -> Enter a release date - > when clicked on ‘ok’ -> guest details window opens up -> here you add/edit the details and on save the reservation is Hold and is shown on the reservation chart. (guest details window opens up -> here you add/edit the required details and on save the reservation is waitlisted and is shown on the reservation chart. (when a release date is entered the reservation is hold till the specified date)
5. How to add/edit personal information to a reservation
Goto guest details ‘Individual’ screen -> Personal information (on the right of the screen) -> here you can enter the address, professional, membership, travel, security contact details on this screen. The details entered here will also be saved into the system and can be reviewed while making a repeat booking.
6. How to enter the accompanying guest details
Goto guest details ‘Individual’ screen -> Accompanying guests (on the right side of the screen) -> here you can add or edit the accompanying guest details, upload photo, enter and upload the related documents.
7. How to view the rate details and select meal plan and post bills
Goto guest details ‘Individual’ screen -> Rate plan (on the right side of the screen) -> here you can see the rate details, select Meal plans, post any bills and change the pax details.
8. How to route charges and enter the billing details
Goto guest details ‘Individual’ screen -> Billing Instructions (on the right side of the screen), this screen allows you to route the selected charges to another folio or an account, enter the billing details.
(or) the charges can be routed from Front desk -> Cashiering -> enter password -> search for the account -> click on the green arrow on a particular charge to route -> route it to another folio or a room account accordingly.
9. How to specify the over limit authorization for a guest
Goto guest details ‘Individual’ screen -> Billing Instructions (on the right side of the screen) -> over limit authorization
10. How to view the guest deposit and the balance details of a reservation
Goto guest details ‘Individual’ screen -> Deposit transaction (on the right side of the screen) -> guest deposit details
11. How to Print/View the Proforma invoice
Goto guest details ‘Individual’ screen -> Proforma Invoice (on the right side of the screen)
12. How to send confirmation or amendment letter
Goto guest details ‘Individual’ screen -> Documents, here you can print/email confirmation/amendment/cancellation of the registration accordingly.
13. How to add pax to reservation
Goto guest details -> Adult/Youth/Child, here you can add pax to a reservation
14. How to apply multiple rates for a reservation
Goto guest details -> uncheck the box ‘Rate is fixed thru duration of stay’, with this it will allow to change the rate type for the selected dates of a reservation.
15. How to cancel a reservation
Goto guest details -> Cancel (from top right of the screen) -> select the reason, and the reservation is cancelled and is removed from the reservation chart.
16. How to check-in a guest
Guest can be checked in directly from the reservation chat, right click on the reservation and check-in (or)
Edit the details of the reservation -> check in (from the top right of the screen) (or)
Go to frontdesk/pms home -> express services -> selected the filtered out reservation -> check in
17. How to check availability
Goto Individuals -> Check availability (from the top right of the screen (or)
Goto Settings -> Check availability
This shows the complete availability of the hotel.
18. How to search for a guest based on name, arrival date, contact number, room number, confirmation or membership
Goto Individuals -> Search, this screen helps to search for a guest based on the available details
19. How to search for expected arrivals, no shows, reserved, In house, Cancelled, wait listed guests Goto Individuals -> Search (or)
Go to front desk/pms home -> Express services
20. How to check out a guest
Goto guest details -> Process check out (from the top right of the screen), this will ask for room posting ‘now or at night audit’ once a option is selected it takes to the cashiering module where the charges can be posted.
21. How to link/delink a reservation to history
Goto guest details -> Link to history -> search for the guest and link the reservation.
The link history can be viewed when clicked the icon on the right of the guest details screen, and to delink mark the checkbox below it.
22. How to accept or refund the payment, make the settlement and print the folio
Go to front desk/pms home - > Cashiering -> enter the password (password here is from avoiding from unauthorized access to the cashiering module) - > search for room/non room account -> open the account, the account details appear on the screen -> under post charges, select the operation you want to perform payment, refund, settlement etc. - > select the charge type, enter the amount, enter the folio number and other details -> click on post.
folios can be printed from the option under the folio summary (or)
Go to guest details - > folio account (present at the right side of the screen) -> enter password - > under post charges, select the operation you want to perform payment, refund, settlement etc. -> select the charge type, enter the amount, enter the folio number and other details - > click on post. folios can be printed from the option under the folio summary
1. How to make a group booking
Selected the dates for a group booking on the reservation chart -> enter the required details and the
number of room to book on the ‘quick reservation form’ -> mark the checkbox ‘Open reservations
screen after save’ -> when clicked on waitlist/confirm, it will give a message saying that you are
going to create a group -> click on ‘yes’ -> It takes to the guest details screen -> click on the group
icon on the top left of the screen, here the group member details can be entered, charges can be
routed, and the details can be downloaded
(or)
Goto Individuals -> new -> enter the details of reservation, enter the number of rooms for a group booking -> save -> click on the group icon on the top left of the screen.
2. How to add/edit/remove details of the group members
Goto groups -> under group members -> edit the group member names and arrival/departure dates or can remove the group members
3. How to add pax and more details to a particular room within a group
Goto groups -> Under group members -> click on edit inline to a particular group members name
4. How to add more rooms to a group bookings
Goto groups -> Under group members -> click on the ‘+’ to add more rooms to a group
5. How to route charges within group members
Goto groups -> selected the charges to route -> select the member name to route charges -> click on route charges, this will route the charges to the selected group member
6. How to manage non room accounts
Go to front desk/pms home -> non room accounts -> Enter the account details -> save, on save the ‘folio account’ button is activated, go to ‘folio account’ -> enter password -> here you can post charges and direct folios.
7. How to charge a guest/visitor for using the hotel services who is not staying at the hotel and print the bill
Go to front desk/pms home -> non room accounts -> Enter the account details -> save, on save the ‘folio account’ button is activated, go to ‘folio account’ -> enter password -> here you can post charges, direct and can print the folios.
1. How to initiate a task
Go to pms home/front desk -> task management -> Add task -> select a date from ‘to do on’ to do the task -> select a ‘location’ in the hotel -> enter the task description -> select a department to perform the task -> by default the task is marked as ‘Is task pending’ - > save
2. How to search for a task
Go to pms home/front desk -> task management -> search tasks for, here the filtered task search can be made, based on tasks initiated by a department, assigned to, location, or a task search can be made for a particular day, and the task searched can also be performed based on the status of the task pending, completed, cancelled or all.
A combination of these search filters can also be used to search as needed.
3. How to change the status of a task
Go to pms home/front desk -> task management -> search for the task - > change the status of the task from the status radio buttons - > enter the status comments -> save with this the status is changed and is updated in the system.
4. How to initiate a tasks for a particular room account/reservation
Go to guest details ‘Individuals’ screen -> Tasks (from the right side of the screen) -> Add task -> select a date ‘to do on’ -> enter the description - > assign it to a department -> Save Here the is initiated and it appears in the ‘Task Management’ module.
1. How to change the housekeeping status of the rooms (clean, dirty etc.)
Go to housekeeping -> All the rooms are listed here or if you want to filter the rooms you can use
the search -> inline to the rooms listed there is housekeeping status you can mark the rooms dirty
or clean and to set rooms either temporary out of order or permanent out of order, set the dates to
mark the rooms out of order accordingly
(or)
the housekeeping status of the rooms can be changed altogether, go to housekeeping -> filter out the search -> mark the checkbox ‘make all rooms dirty’ or ‘make all rooms clean’ accordingly
2. How to see the arrival, departure, class and selling status of the rooms
Go to housekeeping -> inline to the rooms listed it shows the arrival, departure, guest class, and selling status of the rooms.
3. How to see the housekeeping house position in a snapshot Go to housekeeping -> House position (on the right of the screen)
4. How to search for rooms to change the housekeeping status
Go to housekeeping -> enter the search criteria from the drop down fields room types, blocks, floors, selling status, housekeeping status etc. -> click on ‘Refresh’, this will give search results of the rooms
5. How to search for the tasks assigned to the housekeeping department
Go to housekeeping -> click on initiated/todo under ‘Tasks’ (present at the bottom right of the screen) -> this takes to the ‘Task Management’ where the tasks assigned to the Housekeeping can be searched
1. How to close rooms for arrival/departure
Go to manager functions - > Availability management -> select the room type, year and if required set occupancy percentage under ‘Highlight dates having occupancy’ -> refresh -> this shows the availability as per the search criteria -> select the dates by dragging on the dates -> save -> set the rooms close for arrival or departure
2. How to manage guest history
Go to manager functions -> history maintenance -> enter the guest details, upload guest picture and likes, dislikes or any notes.
Once the guest history is entered, it can be linked with a reservation from the guest details, once the guest history is linked with a reservation it stores the visit details of the guest.
3. How to link a reservation to history
Go to guest details -> link to history -> search and link the reservation to a guest
4. How to create/modify a meal plan
Go to Manager functions -> Meal plan -> New -> enter the meal plan, meal type, charge type, price, and dates when with in which you want to apply this rate plan, mark the checkbox if you want to ‘post for next day’ -> save, with the a new meal plan is created.
To modify an existing meal plan, select an existing meal plan listed on the the left pane of the meal plan screen -> edit the details -> save
Once the meal plans are created these can be selected to a reservation at go to reservation details -> rate plan -> select a meal plan -> save
5. How to define seasons
Go to manager functions - > rate management -> define seasons -> either select the default seasons in the system from the ‘season code’ drop down or enter a new season code and enter the description and select the year for which you want to define the season - > select the dates from the table for the season -> save
This way different seasons can be created for different years
6. How to delete a season
In mycloud a season can be marked as ‘not in use’ and cannot be deleted
Go to manager functions - > rate management -> define seasons -> select a season -> mark the checkbox ‘Not to be used’ -> save, the season will be not show up any more unless the ‘Not to be used’ box is unchecked.
7. How to define rates in mycloud
Go to manager functions - > rate management -> either select a rate type from the predefined rate types or create a new rate type by entering a name in the ‘rate type’ field and a short description - > It will ask ‘do you want to define season rates for the selected rate type?’ say yes or click on the ‘Define season rates’ tab -> select a year for which to enter the rate details -> under ‘rate details’ here you can specify the rates for the available seasons and different room types for single, double, triple, extra, youth and child for specified days of a week and also can select the inclusions -> save or you can copy rates from an already defined rate type from ‘copy rates from’ at a % of discount with this the rates are created and is available while making a reservation.
(or)
pms home -> parameter setup - > click to select another parameter (from bottom of the screen) - > Rate setup -> select a rate type, year & refresh -> here you can specify the rates for the available seasons and different room types for single, double, triple, extra, youth and child for specified days of a week
(or)
PMS home -> parameter setup -> click to select another parameter (from bottom of the screen) -> advance control setup -> click on the ‘+’ mark on the screen -> this will take you to the ‘rate management’ screen where seasons and rates can be configured.
8. How to show up rates for IRS bookings
Go to manager functions -> rate management -> select a rate type -> mark the checkbox ‘Applicable for IRS booking’ -> save
9. How to mark ‘Rates inclusive of taxes’ or ‘not to be used’
Go to manager functions -> rate management -> select a rate type -> mark the checkbox ‘Rates inclusive of taxes’ or ‘not to be used’ accordingly
10. How to quickly check rates
Go to settings -> check rates, this shows up the rates based on the search room type, source, rate code, date and for the number of pax
11. How to manage the availability (adding restrictions to the rooms, closed for arrival/departure, only stay through or revise availability)
Go to manager functions -> Availability management -> select the room type, year and if required set occupancy percentage under ‘Highlight dates having occupancy’ -> refresh -> this shows the availability as per the search criteria -> to add/remove restrictions, select the dates by dragging on the dates -> save -> set the restrictions from the drop down (remove restrictions/only stay thru/close arrival/departure) or revise availability.
1. How to see the occupancy and revenue of the hotel
Go to management statistics -> the top right window pane shows the occupancy, revenue and covers of the hotel month to date (MTD) and year to date (YTD) for the selected date (present at the top left of the screen)
2. How to see the settlements of a particular day
Go to management statistics -> select a date -> refresh, on the bottom left of the screen it shows the settlements of the selected date
3. How to see the trends in terms of occupancy, room rate, room night and revenue Go to management statistics -> Trends
1. How to perform night audit
Go to night audit -> change business date -> check on the options to execute -> change audit date -> check on the options to options to executive -> ok
1. How to setup POS outlets, menu’s, items
Go to mycloud POS -> system configuration -> parameter setup -> click on ‘+’ to add a new outlet -> select a particular outlet -> click on ‘+’ add a new menu - > click on a particular menu to add items 2. How to add pricing, select revenue head, kitchen to a item in POS
Go to mycloud POS -> system configuration -> parameter setup -> select a outlet & select a menu -> under items for menu -> add revenue head, kitchen and pricing
2. How to add happy hour pricing in POS
Go to mycloud POS -> system configuration -> parameter setup -> select a outlet & select a menu -> under items for menu -> under ‘Happy hour pricing’ add the pricing
3. How to add/remove modifiers to a item in POS
Go to mycloud POS -> system configuration -> parameter setup -> select a outlet & select a menu -> under items for menu - > click on the start inline to the item -> a window opens up where you can add/remove modifiers to that perticular item.
4. How to configure discounts in the POS
Go to mycloud POS -> system configuration -> parameter setup -> Discounts -> add/delete discounts, these discounts can be used at POS cashiering
5. How to allow POS outlets access to particular users configured in the system Go to mycloud POS -> system configuration -> parameter setup -> User outlet link
6. How to mark an item open in the POS
Go to mycloud POS -> system configuration -> parameter setup -> select a outlet & select a menu - > under items for menu - > mark the checkbox ‘open item’, with this the item is marked as open and at POS cashiering when an open item is selected a window opens up which asks for item description, KOT comments & Item rates.
1. How to take an order in mycloud POS
Go to mycloud POS -> POS cashiering -> select an outlet -> select a menu -> New check -> select the
items listed on the left -> enter the table number, server number, covers -> comments (for kot) ->
Save check, with this the order is taken.
In mycloud POS bills are called checks.
2. How to print a bill/check
Go to mycloud POS -> POS cashiering -> select an outlet -> select a menu -> New check -> select the items listed on the left -> enter the table number, server number, covers -> comments (for kot) -> Save check -> print check
3. How to start an happy hour
Go to mycloud POS -> POS cashiering -> Start happy hour 4. How to add more items to a POS bill/check
Go to mycloud POS -> POS cashiering -> open checks -> open checks are listed on the right of the screen -> select a check -> add more items
4. How to void a check
Go to mycloud POS -> POS cashiering -> open checks - > open checks are listed on the right of the screen -> select a check to void -> void check -> select the reason and ‘void’
5. How to void a item
Go to mycloud POS -> POS cashiering -> void items -> enter the ‘void quantity’, ‘select a reason to void’ -> click on ‘void’
6. How to split a bill/check
Go to mycloud POS -> POS cashiering -> open checks -> open checks are listed on the right of the screen -> select a check to settle -> select ‘cash’ or ‘credit’ and settle the bill
7. How to transfer POSbill/check to a room
Go to mycloud POS -> POS cashiering -> Room account -> enter the room number and the required details -> click on ‘settle’, the bill is transferred to the selected room
8. How to split a POS bill/check
Go to mycloud POS -> POS cashiering -> split check -> ‘rearrange’ by value or by items -> enter the number in ‘How many (including original)’, to split into number of bills, this will split the value/items in mentioned number of bills
1. How to integrate/setup mycloud IRS with the hotels website
Once you register with mycloud Hospitality you will get a code which you can paste in your website reservation page (under body tag) or forward it to your web design company to setup with the hotels website, and the booking engine is ready on the hotels website
2. How to make a hotel booking using mycloud IRS
Go to mycloud IRS (from your mycloud trial, or IRS integrated with the hotels website) - > select destination, hotel, arrival & departure details, number of rooms to book, number of pax, currency -> check availability - > It shows all the available rooms in the selected hotel for the stay dates mentioned - > select a room -> select a rate - > book now - > accept T&C -> enter the guest, billing, any request details & email -> send request to hotel -> an email is send to the mentioned email with the hotel details & credit card authorisation form -> the booking is confirmed on receptance of the credit card details to the hotel
3. How to search for a reservation from the IRS
Goto mycloud IRS -> search reservation (from the top right of the screen) -> enter email and confirmation number -> search -> it shows the related reservation -> you can edit, cancel or create a new reservation
4. How to create a guest login for the mycloud IRS
Go to mycloud IRS -> login ( from the top right of the screen) -> create an account -> enter the required details -> save your profile.
Guest login details are created, the user can login to the booking engine to make the repeat bookings from the booking site. The password can be set from guest profile in PMS setup.
5. How to receive the online payments from the hotels website
Goto IRS configuration -> Payment options -> Online payment -> Yes -> Enter the payment gateway details -> save
6. How to select a different format of confirmation, amendment or cancellation letter sent to the guest
Goto IRS configuration -> Correspondence settings -> select the format from drop down list -> view format -> save configuration
7. How to setup the hotels features (like map, facilities, attractions, hotel pics, hotels details, T&C etc) to show on IRS
Go to IRS configuration -> from bottom left of the screen, ‘click here for setup hotel features’ -> setup the required details -> save
8. How to select the theme of the IRS to match the hotels website
Go to IRS configuration -> Design tool -> select a theme -> save configuration
9. How to allow a guest to create IRS login for repeat bookings
Go to IRS configuration -> Guest login creation -> check mark on ‘Creation of Guest Profile or Log in for existing profile required for reservation’
This will allow the guest to create a login for repeat bookings.
10. How to show up room attributes on the hotels website
Go to IRS configuration -> Room attributes -> mark the check boxes, this will show up the selected attributes on the hotels booking engine
11. How to make particular rooms available on the IRS : Login into PMS, Go to rate management and while defining rates, tick on option, publish to IRS.
12. How to upload the room pics, details & rate information in the IRS
Go to IRS configuration -> select a room type -> from the right of the screen, room pics can be uploaded and details and rate information can be entered
13. How to go to the IRS configuration from mycloud PMS
Login into mycloud and select IRS module from product selection screen.