How to Setup mycloud Booking Engine Software

How to Use mycloud IRS

1. How to integrate/setup mycloud IRS with the hotels website

Once you register with mycloud Hospitality you will get a code which you can paste in your website reservation page (under body tag) or forward it to your web design company to setup with the hotels website, and the booking engine is ready on the hotels website 

2. How to make a hotel booking using mycloud IRS

Go to mycloud IRS (from your mycloud trial, or IRS integrated with the hotels website) - > select destination, hotel, arrival & departure details, number of rooms to book, number of pax, currency -> check availability - > It shows all the available rooms in the selected hotel for the stay dates mentioned - > select a room -> select a rate - > book now - > accept T&C -> enter the guest, billing, any request details & email -> send request to hotel -> an email is send to the mentioned email with the hotel details & credit card authorisation form -> the booking is confirmed on reacceptance of the credit card details to the hotel 

3. How to search for a reservation from the IRS

Goto mycloud IRS -> search reservation (from the top right of the screen) -> enter email and confirmation number -> search -> it shows the related reservation -> you can edit, cancel or create a new reservation 

4. How to create a guest login for the mycloud IRS

Go to mycloud IRS -> login ( from the top right of the screen) -> create an account -> enter the required details -> save your profile. 

Guest login details are created, the user can login to the booking engine to make the repeat bookings from the booking site. The password can be set from guest profile in PMS setup. 

5. How to receive the online payments from the hotels website

Goto IRS configuration -> Payment options -> Online payment -> Yes -> Enter the payment gateway details -> save 

6. How to select a different format of confirmation, amendment or cancellation letter sent to the guest

Goto IRS configuration -> Correspondence settings -> select the format from drop down list -> view format -> save configuration 

7. How to setup the hotels features (like map, facilities, attractions, hotel pics, hotels details, T&C etc) to show on IRS

Go to IRS configuration -> from bottom left of the screen, ‘click here for setup hotel features’ -> setup the required details -> save

8. How to select the theme of the IRS to match the hotels website

Go to IRS configuration -> Design tool -> select a theme -> save configuration 

9. How to allow a guest to create IRS login for repeat bookings

Go to IRS configuration -> Guest login creation -> check mark on ‘Creation of Guest Profile or Log in for existing profile required for reservation’ 

This will allow the guest to create a login for repeat bookings. 

10. How to show up room attributes on the hotels website

Go to IRS configuration -> Room attributes -> mark the check boxes, this will show up the selected attributes on the hotels booking engine

  1. How to make particular rooms available on the IRS : Login into PMS, Go to rate management and while defining rates, tick on option, publish to IRS.
  2. How to upload the room pics, details & rate information in the IRS 

Go to IRS configuration -> select a room type -> from the right of the screen, room pics can be uploaded and details and rate information can be entered

11. How to go to the IRS configuration from mycloud PMS

Login into mycloud and select IRS module from product selection screen.

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