Reservation Cancellation Format

Reservation Cancellation Format

Hotel Kodai Peak

No 24/2A,

Kodaikanal

India

 

Mobile: 9943986157

Telephone: 4542245700

www.kodaipeakhotels.com

 

Reservation Cancellation

 

Dear  Deepak Chauhan,

 

Greetings from Hotel Kodai Peak!

 

We’re sorry to hear you won’t be staying with us.

 

Please find below the details of your room cancellation:

 

Room Cancellation Details

 

Guest Name                                 Mr Deepak Chauhan

Reservation number                    879770096

Cancellation number                   787878787

Email:                                            deepak.smart@gmail.com

Your reservation:                         4 nights, 1 room

Canceled by:                                Deepak Chauhan

Cancellation Reason                    Travel cancelled

 

1 Superior Double Room - Non-Refundable

 

Luxury Tax        (12.5%) Included

Service Charge (10.0%) Included

 

Total price               INR 5678

Cancellation fee      INR 5678 ( 100% retention)

 

 

Billing Instructions

  • The total price shown is the amount you will pay for this booking. Additional supplements (e.g. extra bed) are not added to this total. 
  • Kindly use your room booking number 879770096 as subject to future correspondence for this reservation.

 

Cancellation Policy

  • Please note that the hotel check-in time is 1200 hrs and check out time is 1200 noon.
  • Reservations will be held until 6 pm (hotel local time) on the day of arrival unless guaranteed either by credit card, deposit or by the company letter on approval credit list of the hotel.
  • All guaranteed reservations cancelled less than 72 hrs prior to 6 pm on the day of arrival will be subject to a one-night Retention charge.
  • The Travel Agency voucher and payment must reach the hotel 30 days prior to the arrival date.
  • No show guests will be charged retention fee for the number of night reserved and confirmed.
  • Any cancellation or modification fees are determined by the hotel. You will pay any additional costs at the time of modification/cancellation.

 

For any questions related to the property, you can contact Kodai Peak directly on +4542245700 or at  reservation@kodaipeakhotels.com  

 

Rates & Government Taxes are subject to change without prior notice. 

We look forward you to welcome you at Hotel Kodai Peak

 

Regards

Room Reservations


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