Videos
How to Settle with Cash and Card
Steps: 1). Open front desk and select reservation to settle. 2). Open cashiering 3). Click settlement & select cash collection. 4). Enter amount and settle.
Explaining Express Service
Steps: 1). Open express service from front-desk 2). For quick search choose required criteria. 3). Done
How to Split Charges to Other Folios
Steps: 1). Open cashiering 2). Enter room number and search 3). Click on split charges. 4). Enter split value then select folio and save.
How to Copy Reservation and Change Dates
Steps: 1). Open Front desk 2). Select reservation and click copy 3). To change date to copied reservation, double click on copied reservation. 4). Change date and save.
How to Change Rate Type and Inclusion
Steps: 1). Open reservation 2). Open rate plan and change rate type and save. 3). Include inclusions and save.
How to Change Rate on WBE
Steps: 1). Select rate management from manager functions. 2). open the rate code that needs to published. 3). Select required dates to configure rates. 4). Change rates and save.
How to Add Extra Person to a Room
Steps: 1). Double click on guest name. 2). Add more number of PAX. 3). Save
How to Post Miscellaneous Charges
Steps: 1). Go to front desk, 2). Select reservation and open cashiering, click on revenue and enter charge type as miscellaneous 3). Add price, quantity, reference and save
How to Change for Rates for Date and Range
Steps: 1). Go to Manager functions 2). Select rate management, click on open and choose rate type, to change date for a particular day select the date 3). Change the rate and save 4). To change rate for multiple days, open advanced date selection ...
How to Correct Information on Invoice
Steps: 1). Go to Manager functions 2). Select rate management, click on open and choose rate type, to change date for a particular day select the date 3). Change the rate and save 4). To change rate for multiple days, open advanced date selection ...
How to Generate Taxed Invoice
Steps: 1). Open front desk 2). Open reservation and checkout 3). System will auto generate tax invoice.
How to Do Normal Checkout
Steps: 1). Go to front desk 2). Click on arrival and drag until the departure date, select company in booked thru 3). Enter guest details and save
How to Reprint Invoice for Reservations
Steps: 1). Open archive reservation inquiry, 2). Select date and guest for reprint invoice 3). Click on the print icon to reprint
How to Setup Folio Instructions
Steps: 1). Go to front desk, 2). Open guest reservation 3). Click on set members folio instruction
How to Show Reservation with Rate Plan
Steps: 1). Go to front desk and click on the reservation 2). Open rate plan, change rates from rate plan 3). Save
How to Post Revenue Correction
Steps: 1). Go to the front desk, open desired reservation 2). Open cashiering screen, click on revenue correction, select charge type, 3). Enter correction charge and post
How to Print Advance Receipt
Steps: 1). Go to front desk 2). Click on the reservation and open cashiering screen 3). Click on payment and post advance charges, advance receipt
How to Do Rate Derivation
Steps: 1). Open rate management 2). Open rate type, click on this rate derived from other rates, select add on or discount 3). Select rate type to be derived
How to Rectify a GST Invoice
Steps: 1). Go to front desk, 2). Open express service, search for the guest whose invoice needs to be corrected 3). Recheck-in the guest and open cashiering, void the settlement transaction, complete the revenue correction 4). Resettle the bill and ...
How to Do RegCard Bulk Printing
Steps: 1). Open express services and select guests 2). Click on print registration cards to print 3). Enter guest details and save
How to Do Room Listing in Group
Steps: 1). Go to front desk, 2). Double click on the reservation, 3). Click on group icon to see group room details
How to Set Folio Instructions
Steps: 1). Go to front desk, 2). Click on reservation, click on folio instructions 3). Setup folio instructions and save
How to Create Quick Reservation for Direct Guests
Steps: 1). Go to front desk, 2). Click on check-in date and drag till check-out date 3). Open quick reservation, add guest details, select room number, click confirmation for the guest reservation
How to Do Quick Reservation for Company Guest
Steps: 1). Go to front desk, 2). Click on arrival and drag until the departure date, select company in booked thru 3). Enter guest details and save
How to Send Confirmation Letter
Steps: 1). Go to front desk, 2). Click on a reservation, click on documents 3). Enter Email, select confirmation, click on ok to send a confirmation
How to Do Check-in for Walk-in Guests
Steps: 1). Go to front desk, 2). Drag and drop from arrival until the departure date 3). Enter guest details, select room number, click on walk-in check-in to check-in guest
How to Assign Room Number from ES
Steps: 1). Go to express service, 2). Select guest and click on assign room 3). Select room number and save
How to Cancel a Reservation
Steps: 1). Go to front desk, 2). Click on guest reservation to be cancelled 3). Click on cancel and select reason and save
Explaining Tape chart in All 3 Modes
Steps: 1). Go to front desk, 2). By default, system is set to weekly view 3). Chart view can be changed to one, weekly and monthly
How to Create Group Booking
Steps: 1). Open front desk 2). Enter reservation details 3). Change number of group rooms required and save. 4). System will ask you for group booking confirmation.
Explaining Tape chart in Allotted Room
Steps: 1). Open front desk 2). To view allocated rooms change display to assigned rooms. 3). Select chart view - One Day/ Weekly / Monthly.
How to Edit Reservation
Steps: 1). Open front desk 2). Double click on reservation to edit. 3). Make changes to reservation and save.
In a Group How to Change Group Leader
Steps: 1). Open Front Desk 2). Open group reservation 3). Change group leader from leader option and save.
How to Create Group Booking
Steps: 1). Open front desk 2). Enter reservation details 3). Change number of group rooms required and save. 4). System will ask you for group booking confirmation.
Explaining Express Service Search Mode
Steps: 1). Open express services, and enter name & search. 2). To search for in-house guest click on in-house. 3). To search for check-out guest click on check-out.
How to Do Group Check-in
How to Do Peak Load Analysis
Steps: 1). Go to housekeeping, 2). The graph named hourly summary shows the time and number of arrival(s)/departure(s)
How to Transfer Charges from One Folio to Another Room
Steps: 1). Go to front desk, 2). Double click on guest reservation to open details, click on cashiering (folio account) 3). Select room charges to split, click on split charges and select room number 4). Enter in-house room number and transfer
How to Transfer Charges from One Folio to Another Folio
Steps: 1). Go to front desk, 2). Double click on guest reservation to open details, click on cashiering (folio account) 3). Select the charges to split, click on split charges and select folio to transfer
How to Show Discount by Percentage
Steps: 1). Go to front desk, 2). Double click on guest reservation to open details, click on cashiering (folio account) 3). Click on apply discounts, enter discount percentage and reason
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