How to Create Reservations
Let’s begin with Login to mycloud
To login to the mycloud , please visit www.mycloudhospitality.com and go to the Login tab from the menu section
Choose Global login/UK login based on the country and enter the username and password already shared with you.(ref : Image 1,2)
Image 1
Image 2
The captcha in the image verification is not a case sensitive and all you need to type the exact alphabets or numbers and then click on Sign in.
After you have logged in, you will be asked to choose a product among three.
To continue with the front desk operations, click on “ mycloud PMS ”, for the Food and Beverage services click on “ mycloud POS ” and for the system configuration “ mycloud System Admin ” (ref: Image 3)
Image 3
Making single booking.
Step 1
To create a reservation: Click on the “Front desk” icon in the main menu. (Image 4)
Image 4
Step 2
A new screen will pop up which is tape chart having a room type and dates.
We need to drag in tape chart from Left to Right as per the dates of reservation and Quick reservation form will pop up. We need to fill the details and click on confirm(Image5,6).
Image 5
Image 6
Making Group Booking
Step 1
From the Home screen, click in Group (Image 7)
Image 7
Step 2
A new screen will pop up and there we need to click on “New Button” (Image 8)
Image 8
A screen will pop up wherein we need to fill the details and click on save
Points to be noted while creating a reservation
See image below (Image 9)
Image 9
The Below Details Are Important while creating a reservation (any)
Last Name
First Name
Booked Thru : If the reservation is guaranteed by Company or it is a bill to company it’s always advisable to tag the company so that it can be used as debtor account, also we can calculate the business night’s hotel is getting through any company and more importantly we can have a trace of balance payable by any company. So creaking the company booking all we have to do is just tag the company profile in booked thru option.
Adults : No of Adults in room
Room type : we need to choose the category of room
No of rooms : If the no of rooms is 1 then it will be called a single reservation but the moment we add the number more than 2 same will be changed to Group Booking
Room Number : Please specify the room number allotted to this reservation from this section, it shows you all the vacant room of the particular room type
Rate Type : We need to choose the rate code applied to a reservation, it can be BAR, Rack or any other contracted rate.
Inclusion : this is to specify the package included in tariff like B&b, Full Board, Half Board, etc
Contact : This can be used for the contact details of the Booker
Deposit : If the reservation has any deposit this will be shown here.
Services : This is used to tag if the guest has taken any additional services like Airport Transfer etc
Billing : In this section, the Billing instruction is mentioned.
Pay by : We can choose multiple options for the mode of payment by which guest wish to pay
Debtor Account ID : If the bill has to be paid by Travel Agent or by the company then we need to tag the Debtor Account ID
Tax Exempt : If the reservation is exempted from tax we need to specify the reason from here
Credit Limit : We can set the credit limit for any particular reservation from Here
Instruction : We can mention the billing instruction like Room on CP to TA extras direct.
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